Category Archives: Observations

guest blogger, Observations, Planning, Project Management, Project planning

The 5 Laws of Social Project Management

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Classic project management in many ways is no longer realistic in today’s world. The tough economy
has provided the perfect opportunity to encourage self-motivation and independence
amongst employees. A new approach to project management has emerged; social project
management. Social project management incorporates both social technology and software with the
basic elements of traditional project management. One important aspect of social project
management is having an online project management tool like LiquidPlanner, which brings together social
technology and an adaptable project management architecture.

The 5 Laws of Social Project Management

The 5 laws of social project management shown here illustrate
how and why social project management can be so effective when it allows the unique abilities of each team member to contribute in a collaborative environment towards a shared project goal. Learn social project management laws, like
why autonomy and transparency must be maximized in social project management, and how projects
can be managed to allow every team member to contribute fully and efficiently.

Published by LiquidPlanner

guest blogger, management advice, Motivation, Negotiation, Observations

Dealing With Conflicts within the Workplace

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It would be great to think that you would always have a harmonious relationship with your work colleagues, but the reality is that relationships can sometimes run into trouble. This probably shouldn’t come as a great surprise, given the circumstances involved.

Unless you happen to be in a very lucky situation, it’s probable that you didn’t actually get to choose your work colleagues. It’s rather more likely that you were forced together and that there was an expectation that you would be productive.

New members of staff

When interviewers are looking at hiring new members of staff, they will frequently consider the work experience of an individual and will be looking to assess their abilities. It’s often more difficult, however, to identify whether someone will really fit in.

In part, that’s because each business will have its own ethos and working environment. It’s not correct to assume that it will be easy for everyone to adapt to the unique demands that are associated with a situation.

But conflicts don’t only occur when someone new joins the organization. In fact, it’s often the case that a level of stress, created by the pressures of working life, can cause a conflict to emerge. When we are under pressure, we may act in haste. We may so, or do, things that we later come to regret.

walking out

Remaining calm

Although it’s clear that the priority should be to keep calm and to avoid encountering such issues, it’s also true to say that it’s incredibly hard to avoid problems. What is critical is that you have a response that you can rely on.

In general terms, your aim should be to remain professional at all times. Although the issue that you have with another individual may make life uncomfortable and you may feel that the other person is acting unreasonably, it’s vitally important that you should avoid responding in a similar manner. That’s only likely to make things worse and it probably won’t be very positive to your career prospects.

Instead, you need to think about how you can handle the situation. It may be that a frank discussion with the other individual is all that’s required, but that may not be appropriate. You’ll need to judge whether that’s likely to make things better, or whether it may simply inflame the situation. You very clearly don’t want to make things worse.

A more realistic approach may involve reporting the situation to a senior manager. In this case, you need to be careful that you provide all of the facts and that you take a fully objective approach. It can be tempting to paint a picture of the behaviour of the other person that is intended to show them in a bad light. It’s usually best to avoid such a temptation.

Instead, explain the problems that you are having and how they are having an impact on the smooth operation of the business. This should ensure that your manager views the situation with the sort of importance that it clearly deserves.

About the author

Keith Barrett writes about workplace mediation and dealing with difficult situations. He believes that most issues can be resolved in a manner that is appropriate for all concerned.

guest blogger, Observations, Presentations, Training

Want to know the secret of a great presentation?

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What’s the best way to keep people interested in your presentation?

Have you got a big presentation coming up? Are you worried that your audience will think you’re boring?

Would you like to know the one thing great presenters do all the time to keep their audience interested?

The secret is a technique used by great public speakers, performers, comedians, politicians – even top salesmen.

When you give a presentation you also give a performance.  So you need to mimic the techniques used by performers.

So what is it?

Well, it’s already been used four times in this article so far. Have you spotted it? (clue – that’s the fifth appearance)

No? (that’s six)

The trick to keeping your audience engaged is to ask questions.

You don’t have to wait for the answer. But each question makes the listener subconsciously answer it for themselves  and they want to know if your answer agrees with theirs.

Right?

You can introduce questions to the driest of subject matters.

Imagine you are presenting annual sales figures.  Instead of saying “You can see here that sales rose by 10%” why not switch it round?

Try “Can you see here that sales rose by 10%?”

Your audience will pay close attention because they want to congratulate themselves that of course, they can see the increase.

presentation

Asking a question also changes the tone of your voice. It can help add variety to your tone and your pace. Your voice will naturally rise at the end of a sentence which asks a question. (go on, try it)

It’s almost impossible to present in a monotone way if you ask a few questions.

No-one expects you to be a stand-up comedian when you present. In most cases it would be wholly inappropriate. But you can watch them and see the techniques they use to get a roomful of strangers on their side.

I’d bet my house that few of them manage more than a minute on screen without asking the audience at least one question.

Watch some of the best speech makers and presenters in action.  While heavy Churchillian rhetoric is out of fashion you’ll still see some of the greats asking questions.

Of course by asking the question you give yourself the opportunity to provide the answer – the answer you want your audience to agree with – and the one you want them to remember.

Is this a powerful way to convince someone you are right? You bet.

Another benefit to asking questions during your presentation is they give you the opportunity to breathe. Sounds obvious, but many people who are giving a presentation become so nervous they forget to do the basics – like take a breath. Nerves are natural – part of the human body’s in-built survival mechanism.

Giving a presentation can be scary and it’s only natural you should feel nervous.

But you don’t want to gallop through your presentation. If you do there’s a risk your audience won’t understand what you were trying o say.

Asking questions in your text will help introduce natural sounding pauses. While you momentarily pause after your question to allow your audience time to reach their answer, you can breathe.

If you’re still nervous about presenting or want more advice on how to improve your technique you should consider taking specialist advice. Training courses on presentation skills which provide interactive sessions that allow you to practice your skills can be worth every penny. But make sure you choose a course that’s tight for you. www.skillstudio.co.uk is a good place to start.   The skills you learn will be with you for life and, because they’re transferable skills, can be applied to more situations than just presenting.

A bit of fun, CV Tips, Job Applications, Observations

Amusing grammatical errors found in CVs

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Over the years of working in recruitment I have seen all manner of CVs from students to Directors – one common mistake made on CVs is an inability to proof read the CV before making applications for jobs. Now it is hilariously funny seeing some of the mistakes but is catastrophic for the applicant as you are clearly demonstrating your lack of attention to detail, good writing skills and sometimes it just looks like you don’t care.

I didn't did I?

Here are some examples of where spellchecker is not your friend as it won’t pick up the wrong use of language:

  • Dealing with customer queries and multi-tasting

Uh oh, you may enjoy tasting from the biscuit tin but that is not addressing the task in hand!

  • Ruining corporate level strategy meetings

Ha ha well there may have been times where the meetings didn’t go to plan but running away from this gaff will leave you out in the cold with recruiters.

  • Accruing anal reports for senior management

We’ve all had to work on very detailed reports however year end reporting is not to be picked at.

  • Managing work odours

There may be a few nasty niffs in the office, I find that buying a plug-in air freshener usually puts things back in order 😉

  • Career break – maturity leave

After writing this article I feel some maturity leave may well be in order – it has certainly given me some belly laughs.

  • Responsible for coping, editing and print

A good coping mechanism can be to copy others maybe?

  • Demonstrable track record of poof-reading

This one just needs to disappear in a poof and some serious proof reading is required.

  • Pubic relations officer

Not to be made public I fear.

The lesson to be learned from this story is not to solely rely on spell/grammar checker when writing your CV. It is easy to make a mistake when you are trying to get down all your information and not re-reading the document several times before sending it out to employers and recruiters will be your biggest mistake of all.