Interviews can be a trying time for some therefore it is essential you prepare thoroughly before the big day, put yourself in the shoes of the hiring manager and think about what it is they will want to know about you. As working in project management can be varied from organisation to organisation, departmentally and from project to project it is important to think about how you work, not just what you deliver or support in delivery. Of course the hiring manager will want to know what the deliverables are but they will also be interested in knowing how you get from A to B, not just working through a specific methodology but also how you overcome key challenges. Because there is a lot to get across in the interview you will need to bring some sort of control to how you present the information, it is too easy to get carried away trying to paint a clear picture by going off on a tangent, wasting precious time and not giving the information originally asked for by the interviewer. Here are some tips to help you keep on track:
- Research the role and understand which areas of your experience match up to their requirements, then you will have a list to work through.
- With your list you need to think about some strong examples which really meet with the requirements, these examples may be entire projects or specific areas of a project.
- Each example should talk through enough information to be clear to someone completely new to your area of work, don’t use acronyms and internal business terminology, do be thorough but concise.
- A good structured approach to talking through examples is the STAR technique (Situation, Task, Action & Result), apply this framework to each example and keep on track.
Make sure you do all you can to answer questions thoroughly, if you are unclear on what the interviewer is trying to draw out from you, ask them to rephrase the question. Keep your cool at all times – sometimes interviewers may throw in some curve ball questions to throw you off balance or goad you to see how you react under pressure. From the moment you arrive outside the building you are being tested, I know a lot of hiring managers who speak to reception staff after interviews to see how you were with them, so always treat others with respect and good manners.
This is an interesting topic in that a great deal of PM professionals I’ve spoken to, say that it can be an impossible feat trying to even get to speak with the recruiter direct. Skipping past all the usual excuses of gazillions of applications/calls/pressure blah blah blah, it is possible to strike up a relationship with these people as long as you make the right moves. Now, building a relationship doesn’t mean stalking… No one likes to be bombarded with calls and emails! Think about how you are approached by others and what techniques they might use which actually work and get your attention. Don’t bother if you haven’t made a good effort to sort out your CV and make it sell your abilities or haven’t done your research in regards to what type of job including which field etc you want to apply for moving forward – and for goodness sake, be realistic, you are not jumping into a programme manager role from support position. No matter how good you are and how great your sales patter – recruiters cannot seek you into their clients when you have unrealistic aspirations.
- Do your research – find the agencies and individuals who handle your type of roles
- Make contact with the identified individuals by dropping them a line and asking if it would be possible to have a chat.
- Make sure you send a well written CV ahead of your call so the recruiter can see your background.
- Don’t be pushy, no one likes to be bullied.
- Do what you say you’ll do, if you’ve arranged to call at a certain time, then do so.
- Make sure you are clear about what you want to discuss and stick to the point – recruiters are busy and don’t appreciate disorganised candidates bumbling on.
- Treat others how you wish to be treated in return, this means everyone, receptionists etc all count!
I remember a candidate working hard to build up a relationship with me, back in my PM recruitment days, we would have a chat on a bi-weekly basis and even though I wasn’t 100% I could place him, I continued to humour him when one day a role came in which was a good match for his skills. I thought about him immediately as I knew I was due a call, we discussed and I agreed to present his CV to my client. Now he wasn’t an exact match but knowing the client well, I knew I could sell him in. Having done so I was pleased to announce that an interview had been arranged for my candidate. He was very happy and so the interview coaching began, I spent quite a lot of time making sure the candidate knew all the was to know about the role and business, and ran through typical interview questions – ensuring the preparation was top notch. After all I knew he would have to shine at interview to beat off his competitors who had a closer match to the role. All was running swimmingly until a day before the interview I received an email…. Yes an email, not a call, from my candidate saying he was pulling out of the interview. Obviously I wasn’t best happy, but c’est la vie, I informed my client and made up for the disappointment with a new candidate (who was offered an interview and eventually got offered the role). So on my part I wasn’t too bothered, however I vowed I would not work with the candidate again as I had stuck my neck out for him and he had been so rude.
A few weeks later I received a call from said candidate who had the front to ask me to put him forward to other roles, I explained as politely as possible that I wouldn’t be doing that and he persisted to ring me regularly to the point I got all my calls screened and told all staff under no circumstances to put his call through. I thought he had got the message but a few months after leaving the PM recruitment business I received a text from a colleague telling me he had been in touch again…. Thankfully my former colleague did not pass on my contact details! And that is how not to make and break relationships!