Tag Archives: employer perspective

Let’s do coffee – How to Tackle Informal Interviews

We’ve practised questions and answers, researched the business and got our suits dry cleaned only to receive a call from HR / recruitment services asking us to attend an informal meeting with the hiring manager. Suddenly, we feel unprepared and unsure about how to handle a meeting in Costa or Starbucks tomorrow at 8:30am – what to do!?

Don’t panic for a start – an informal interview is certainly nothing to worry about but equally it is not something which should be treated as informal either. I have often pushed back on hiring managers asking why choose an informal meeting over the traditional approach. I have heard a few replies from: issues over time (heavy diaries mean meeting outside the office and office hours), interviewers wishing to escape the office for a change to testing candidates in a less formal environment. As the format of such interviews is perceived as “let the conversation flow” – it could be a test to see how you lead a conversation which isn’t so daunting but keep in mind that you also need to ensure you are entering core skills and experience into the dialogue too. Culture fit is generally a key driver to informal interviews – by taking you out of the formal environment the hiring manager may be trying to understand who you are, what your personality and sense of humour is like. Will you get on well with the team or stick out like a sore thumb?

Always treat these types of interviews like a test – if you prepare for the worst you can cover all bases and ensure you gain the greatest success:

  • Do not assume the interview will actually be informal just because the surroundings are; prepare your questions and answers as you would for competency based interviews.
  • Careful what you order!! Coffee houses are great but I have known candidates order strong coffee and be bouncing off the walls in the interview. Be sensible or avoid caffeine altogether and order decaf.
  • Be prepared to be distracted, the downside to coffee houses and hotel lobbies has to be the noise and the hustle of people coming and going. For this, you must keep focussed on the interviewer – remember this may be a test!
  • Make sure you have the mobile number of the interviewer in case you cannot see him/her when you arrive – especially first/last thing in the day as there will be a great deal of smartly dressed people at peak periods.

Don’t let the informal setting get in the way of asking some good strong questions – make sure you leave the meeting knowing if this is the job for you or not. It is not unreasonable for you to ask to see the offices at some point in the process too – it is important that you get to see where you could potentially be spending 8 hours a day, so if an offer is extended post interview – ask.

Impressing the boss is one thing – carving a name for yourself is another

I am not one for lateness; in fact I have an in-built program which won’t allow it. I can count on one hand the times I have been late for work – those times were completely unavoidable. But being late isn’t the only bug bearer in a successful team – there are those who consistently turn up “just in time” who are also noticed in a professional environment. I have always liked to get into the office a little early as it gives me time for reflection and also the opportunity to pick up any problems which may have manifested overnight. In turn it allows me the opportunity to get ahead with my workload allocating time for any further issues which may arise without having a huge impact on my daily schedule.

I am not an advocate for those who turn up to the office at 7am and leave at 7pm either – this if anything worries me that the individual cannot fit their work load into core office hours which means they have either got too much on their plate or they are bad time managers. Getting the balance right is key, we’ve all had to start really early or finish late on occasions and that is the nature of working in a project environment. Arriving half an hour before the office opens is good practice and allows a little quiet time before the phones start ringing off the hook.

Going the extra mile is also a good way to get noticed; this does not mean volunteering for everything available and will result in the 7-7 shift; but taking on additional pieces of work will not only highlight you as a team player – it will assist you in building up your skill-set. I have often advised those both working in a project environment and those looking to get into the PM field to take this approach as it is a fantastic was to really get involved in core areas which are of interest to you and prove your ability to pick up areas of work new to you. For those who are not currently in the PM world and want to join it, it is imperative that you gain valuable experience working on projects. You can add the detail to your CV and really demonstrate your commitment to potential employers about taking a dedicated project position moving forward. For those who are seasoned in the PM field it is a prime opportunity to work on projects which you haven’t had exposure to before which will widen your knowledge field and potential for getting into differing projects later down the line.

There are others ways to increase your skill-set and get noticed for the right reasons at work – such as volunteering yourself up to head up presentations, some may be based on something new you have learnt or to generate a discussion about ideas you may have for the business. Not all management teams are open to new ideas – which is a shame and can be catastrophic for the business but you should persevere all the same. Your ideas may be shelved at the time but brought out when needs arise in the future. However most good managers will take your ideas on board and look at how they can be utilised with the core business goals. You could be the instigator for some fantastic strategies in the business – nice to add to your CV huh!

The best way to really impress your management team and the business is to think out of the box and don’t be afraid to challenge – the best businesses actively welcome being challenged and it proves a great way to really build strong strategies and initiatives that work for the business and for your career.

Interview Basics

Having worked so hard to reach interview point it is important to make sure you do not slow down now – your interview has been arranged and (hopefully) you have plenty of time to prepare. Here are some key basic considerations:

  1. Check the location of the interview – seems obvious but I have known candidates to print a map and head off on the day not really knowing where they are going. You do not need to be adding stress to your day, if possible – make a trip to the offices a few days prior, ideally at the same time of the interview so you can gauge public transport, traffic etc. and know exactly where you are going.
  2. Research the business and the role thoroughly – do not walk into your interview blind of what it is they do. The most common welcoming question from an interviewer is; “what do you know about us?” You need to demonstrate your interest in the business by knowing at least who they are, what they do and who their main competitors are. Ideally you should also know a little more about their recent activities. All this information can be gained from their website and also perform a search about them, see what others have to say.
  3. Dress to impress – at the very least, ensure you are wearing smart office wear. Preferably a suit should be worn even if the organisation has a dress down policy, first impressions last and for a formal meeting you should be smartly attired. Leave the fashion statements at home – I have known candidates to wear eccentric accessories which were frowned upon by the employer. Put yourself in their shoes – if they were to place you in front of a valued customer, they need to know you can brush up well to make a good, professional impression.
  4. Make sure you compile a good list of questions to ask them (look at this previous blog re interview questions) – there is nothing worse than a candidate who states that they have nothing to ask. It not only displays a lack of interest – it doesn’t say a lot about you as a project person.
  5. Practice what you want to say – having researched the organisation and job you will be aware of what is attractive to the employer, make sure you consider examples of work you can discuss which will gain interest from the interviewer. Make sure you take a structured approach to talking through the examples. Don’t be afraid to let your personality come through; do not fall into the trap of being wooden.
  6. Remember the interview is two sided; do not feel intimidated, you are effectively meeting the prospective employer to gauge if you wish to work there as much as them determining whether you are right for them.

Most importantly – enjoy, too much emphasis is put on pressure to perform. Once you can embrace the fact that this is a meeting you will be able to approach the situation in a calm way. Nerves are the biggest interview killer so harnessing the nerves and looking at the circumstances rationally is key to ensuring you have a positive and enjoyable (yes, enjoyable) interview.