Changing with the Times – ERM & CRM Systems

The terms Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) have been buzzwords in modern and efficient businesses for some years now. However implementing change can be difficult when there are in-built procedures that are working, but may not be as efficient as your competitor’s streamlined system. Jon Mell from IBM says there are some environments that still operate with huge mainframes that are unlikely to ever migrate. Yet innovation is the only way to remain competitive today and resistance to change will have a detrimental impact on business.

The problem most businesses face is accepting the initial cost expenditure in order to reap the rewards in the long-term. There is always a problem accepting that something needs to change when there seems to be little wrong with existing systems. In many situations it is hard to attribute a rise in costs because of extra marketing and sales efforts to lowering levels of competitiveness. It is easy to assume our businesses are suffering from the effects of the global downturn and shortening margins are an industry problem.

This is the best time to bring in some business analysis so a suitable design solution can be presented that can highlight where your business is haemorrhaging profits and falling behind similar businesses chasing the same clients. Data migration is almost always possible in modern systems and migration presents a perfect time for a remodelling of your data structure and this provides opportunities to streamline and improve efficiency.

In a world where data accessibility is improving productivity in workforces, empowering employees to implement change and giving leaders the tools to monitor and improve, the trend to encapsulate data in a decision centric environment is more critical in competitive marketplaces than ever before.  Some businesses will only need help on project management for specific initiatives, whereas others would require a complete design and build for an enterprise wide evolution. Whichever it is, there are obviously many ways to squeeze maximum profits from any operation.

Many companies have adopted ERM and CRM systems in the last ten years, but a lot has changed in computing in that time. Ten years ago, social networks were a concept and ten years before that we had no internet worth speaking of. Technology is constantly improving our lives in every way and businesses that are able to benefit from the right attitude to change will profit as a result.

Speaking to a professional who are specialist Netsuites consultants can give you a better idea of how a change can bring massive improvements in efficiency and profitability.

Leave a Reply

Your email address will not be published. Required fields are marked *

AlphaOmega Captcha Classica  –  Enter Security Code